People are very friendly and listen to your concern. They make sure we are ok and they asked if we need any help while waiting

Highly recommend anyone to come to Group 1 Southwest Lexus and work with Hai. He was the only person willing to work with me to get a deal done while I was turned down from clear lake Lexus and Northside Lexus!!

I was pleasantly surprised when working with the dealership to purchase a used vehicle. The salesman Ilya Zaretsky was very responsive and wonderful to deal with. I have bought many cars, new and old over the years, this was the easiest one by far.

Always a pleasant experience! The customer service is outstanding and I have the utmost appreciation and gratitude for Kinley as my service advisor, she goes above and beyond in taking care of my service needs and the leadership of Jessie compare to none and it reflects in his staff and operations.

Professional staff, easy online scheduling, and a smooth experience. Highly recommend! Jose Gutierrez has been my service advisor for many years. He is great

I had a great experience today with my car. Kinley was the best ever!!! She was very helpful and a pleasure to deal with.

Service manager was very helpful and knowledgeable would like to come back to do business because of him

Service Representative Outstanding. Facilities are excellent and everyone encountered most courteous & professional . The staff ensures that work is completed in a timely manner.

My advisor Kelly did a great job communicating with me in a timely manner! Thanks again for taking care of me!

Jerry Chen and the Lexus Southwest team did an incredible job of answering our questions, accommodating our needs, and providing honest, transparent pricing. He understood our pricing expectations from the start and met us at a number to get the deal closed. Didn’t experience any pressure tactics. Let us take our time with making sure we were making the right decision. 10/10 would recommend Jerry and Lexus Southwest to anyone looking for a new car.

Excellent dealership with very professional service reps and great communication. Thanks Kevin Martinez! Car was ready when I needed it!

Jose Gutierrez has excellent customer service. He remembers his customer. Service was done timely and promptly.

Easy to work with and no hassles. They had the car and gave me A fair price.

Kevin Martinez, EXCELLENT in service, takes time explaining, make sure you understand the maintenance in your car. Thank you Kevin M

Hunter my service advisor and the technician team at the dealership are fantastic. From the scheduling, drop off, loaner car process - thank you Josephine ! And the timely completion of service is the icing on the cake !